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Knowledge Base
Billing & Account
Invoices, refunds, account changes.
How to log in to your client area
The login URL, what to do if your password is wrong, and switching between accounts.
Read article Resetting your client area passwordReset link not arriving? Most fixes take under a minute.
Read article Viewing and paying invoicesWhere to find invoices, paying online, downloading PDFs and getting a tax invoice.
Read article Upgrading or downgrading your planMove to a bigger plan in one click — your data stays in place, no downtime.
Read article Cancelling a service and our refund policyHow to cancel, what gets refunded, and what happens to your data afterwards.
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